I am running OTRS on a web server configured to be accessed via port 8080 instead of the standard port 80.
Is there a section in the SysConfig to specify the port? I have tried to update the FQDN under Core, but it automatically removes the port, so all links in notifications or auto-responses are incorrect when I use the <OTRS_CONFIG_FQDN> place holder.
			
			
													Add a port to the FQDN [RESOLVED]
Moderator: crythias
- 
				davidbann
 - Znuny newbie
 - Posts: 92
 - Joined: 21 Jun 2010, 22:51
 - Znuny Version: 6.5.2
 - Real Name: David Bann
 - Location: South Africa
 
Add a port to the FQDN [RESOLVED]
					Last edited by davidbann on 20 Jul 2010, 19:58, edited 1 time in total.
									
			
						
										
						- 
				crythias
 - Moderator
 - Posts: 10170
 - Joined: 04 May 2010, 18:38
 - Znuny Version: 5.0.x
 - Location: SouthWest Florida, USA
 - Contact:
 
Re: Add a port to the FQDN
You have to edit this in Config.pm
			
			
									
						
							OTRS 6.0.x (private/testing/public) on Linux with MySQL database. 
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
			
						Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
- 
				davidbann
 - Znuny newbie
 - Posts: 92
 - Joined: 21 Jun 2010, 22:51
 - Znuny Version: 6.5.2
 - Real Name: David Bann
 - Location: South Africa
 
Re: Add a port to the FQDN
Thanks I will do that
			
			
									
						
										
						Re: Add a port to the FQDN [RESOLVED]
Actually, this will not work 100% as the FQDN address will also be used when connecting to for instance an external SMTP server, which might or might not choke on this. The reason for this is that port numbers obviously aren't a part of the FQDN addresses. 
For OTRS to be able to handle port numbers in a correct way, it should need some development. On the other hand, it's just as simple to create a DNS alias for your OTRS machine and just run it on port 80 or 443, and then you don't need the ability to specify an HTTP port.
--
Mike
			
			
									
						
							For OTRS to be able to handle port numbers in a correct way, it should need some development. On the other hand, it's just as simple to create a DNS alias for your OTRS machine and just run it on port 80 or 443, and then you don't need the ability to specify an HTTP port.
--
Mike
huntingbears.nl - @michielbeijen on Twitter