SOLVED: OTRS LDAP integration

[peter_sk]

Hi!

I'm having some truble with LDAP login. Agent frontend works perfectly, when I add agents from AD database, but my customers are not able to login to customer frontend. Am I missing something? Do I have to add customer users also? I find all of them in the Customer part of OTRS admin.

[crythias]

How did you set up CustomerAuth in Config.pm?

[fbobraga]

Related to it: http://forums.otrs.org/viewtopic.php?f= ... 62&start=0

[peter_sk]

How did you set up CustomerAuth in Config.pm?

The configuration is the same as Auth...

$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'dc.domain.com';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=container, dc=domain, dc=com';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=LDAP account name, ou=container, dc=domain, dc=com';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'LDAP account password';

[crythias]

What kind of messages/errors/ System Logs are you encountering. I didn't really have any problems, but if you don't have a good Map => set up, it won't work, either.

[peter_sk]

Yes, I checked the log...... stupid me.... I tried to login with a user, that doesn't exist in AD...

So, that is solved