Windows: Installing mulitple instances on same server

[Gunz]

Hi,

I'd like to install multiple instances of OTRS for Windows (v 2.4.7) on the same Windows server:- this will allow me to have a production, development and test instance all on the one server.

I've tried a few different ways of copying over an instance but can't get the new/second instance to work... Anyone know how I can do this?

[peter_sk]

Don't know about solution like you want, but I'm having 2 virtual maschines for environment like this....
It is especialy practical for test server... at any time, you can have a test server, which is identical to production( just copy a production virtual server).

[crythias]

Are you using a different database name for test?

[Gunz]

I'm sorry, I've done a poor job of explaining what I'd like to achieve.

Basically I'd like to have the OTRS application installed on our Windows 2003 server with seperate environments setup for Production, Development and Testing/Training.

I've tried simply copying over the OTRS folder with all it's subdirectories to a new folder (OTRS-Test) but it doesn't run.

There is obviously a far more complex process needed to create multiple, seperate environment on the same Windows server - I can't work out how to do this.

I'm not as web technical as many supporting this product on this site... so all assistance would be great appreciated!

[crythias]

Why not virtualize your additional instances on individual Virtualboxes running Linux? (or Windows...)

You *could* probably work around that by creating separate databases and use a single instance of Apache but with your virtualhost configuration duplicated with /otrs.dev and /otrs.tst
There are other issues that need to be addressed, like how to get new tickets to test and dev, whether you need a new OTRS id number (in SysConfig)... probably something in Kernel/Config.pm to reflect your /otrs.dev, and ... by the time I've (and you've) fought the good fight on this, I probably would have run two instances of VirtualBox with OS install and it probably would have already been running.

[Gunz]

Thanks for the feedback - it was really very helpful. I'll look into either running virtualboxes (or putting the other instances onto spare servers). Thanks again!