[Solved]Customer Users <-> Services Management

[bkbarbon]

Hi,

is there a way to allow the agent to associate a new customer user to a service in the customer screen?

I dont want to allow people to use admin area to do this configuration.

Thanks,
Bernardo

[bkbarbon]

Hi,

Looking around the web, I found an article which explain how to define fine-grained permissions to access admin area.

http://portal.otrs.com/otrs/public.pl?A ... ItemID=359

Thanks any way,
Bernardo