Installing otrs 2.4 on RHLE 5.5

[wguerram]

Is there a step by step on how to install on RHLE? or someone could help me with the instructions on how to install the dependencies?

[root@localhost tmp]# rpm -i otrs.rpm
error: Failed dependencies:
perl-DBI is needed by otrs-2.4.8-01.noarch
perl-DBD-MySQL is needed by otrs-2.4.8-01.noarch
mod_perl is needed by otrs-2.4.8-01.noarch
httpd is needed by otrs-2.4.8-01.noarch
mysql is needed by otrs-2.4.8-01.noarch
mysql-server is needed by otrs-2.4.8-01.noarch
perl-libwww-perl is needed by otrs-2.4.8-01.noarch
perl-Net-DNS is needed by otrs-2.4.8-01.noarch
perl-IO-Socket-SSL is needed by otrs-2.4.8-01.noarch
perl-XML-Parser is needed by otrs-2.4.8-01.noarch
[root@localhost tmp]#

I already tried:

[root@localhost tmp]# yum install otrs*
Loaded plugins: rhnplugin, security
This system is not registered with RHN.
RHN support will be disabled.
Setting up Install Process
Examining otrs.rpm: otrs-2.4.8-01.noarch
Marking otrs.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package otrs.noarch 0:2.4.8-01 set to be updated
--> Processing Dependency: perl-DBI for package: otrs
--> Processing Dependency: perl-DBD-MySQL for package: otrs
--> Processing Dependency: mod_perl for package: otrs
--> Processing Dependency: httpd for package: otrs
--> Processing Dependency: mysql for package: otrs
--> Processing Dependency: mysql-server for package: otrs
--> Processing Dependency: perl-libwww-perl for package: otrs
--> Processing Dependency: perl-Net-DNS for package: otrs
--> Processing Dependency: perl-IO-Socket-SSL for package: otrs
--> Processing Dependency: perl-XML-Parser for package: otrs
--> Finished Dependency Resolution
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: httpd is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: mod_perl is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-DBI is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: mysql-server is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-IO-Socket-SSL is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-libwww-perl is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-Net-DNS is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: mysql is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-XML-Parser is needed by package otrs-2.4.8-01.noarch (/otrs)
otrs-2.4.8-01.noarch from /otrs has depsolving problems
--> Missing Dependency: perl-DBD-MySQL is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: httpd is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-Net-DNS is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-DBD-MySQL is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-libwww-perl is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: mod_perl is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: mysql is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-IO-Socket-SSL is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: mysql-server is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-XML-Parser is needed by package otrs-2.4.8-01.noarch (/otrs)
Error: Missing Dependency: perl-DBI is needed by package otrs-2.4.8-01.noarch (/otrs)
You could try using --skip-broken to work around the problem
You could try running: package-cleanup --problems
package-cleanup --dupes
rpm -Va --nofiles --nodigest
The program package-cleanup is found in the yum-utils package.

[crythias]

Did you try to yum install missing package that the dependency requests?

[wguerram]

Yes I did, but looks like those dependencies are not in my linux installation.

Is there a way to have yum download the dependencies or how can I download those?

[kazevil]

Hi wguerra,

I doing the same kind of installation than you, and I'm currently blocked on the next step.
At least I foud how to go ahead where you are currently stucked.

Here is what I have done (for information I'm installing from the sources and not from the rpm.

yum install gd
yum install gd-devel
yum install zlib
yum install zlib-devel

perl -e shell -MCPAN

In CPAN:

cpan> install <perl module>

The list of the required modules:

o CGI............................ok (v3.49)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.24)
o DBI............................ok (v1.613)
o DBD::mysql.....................ok (v3.0007)
o Digest::MD5....................ok (v2.36)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v5.835)
o Encode::HanExtra...............ok (v0.23)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.07)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.66)
o Net::POP3......................ok (v2.28)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.33)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............ok (v1.01)
o Net::LDAP......................ok (v0.4001)
o GD.............................ok (v2.45)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o PDF::API2......................ok (v0.73)
o Compress::Zlib..............ok (v2.03)
o SOAP::Lite.....................ok (v0.712)
o XML::Parser....................ok (v2.40)


Hope it will help you

Cheers

Kaz