OTRS inventory

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lucasdgr
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OTRS inventory

Post by lucasdgr »

is possible to take data from OCS inventory?

which forms I have to have an automated inventory in OTRS?

thanks.
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
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crythias
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Re: OTRS inventory

Post by crythias »

What do you want to do with the data from OCS?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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lucasdgr
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Re: OTRS inventory

Post by lucasdgr »

I'm looking for a way to generate and maintain automatically an inventory in OTRS.
I was recommended for this OCS-NG Inventory.
Also read in this forum about Spiceworks.
I am evaluating to use.
Thanks for your help crythias
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
lucasdgr
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Posts: 31
Joined: 24 Sep 2010, 14:16
Znuny Version: 2.4

Re: OTRS inventory

Post by lucasdgr »

Any suggestions?
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
crythias
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Re: OTRS inventory

Post by crythias »

Spiceworks is what I'd recommend for inventory. OTRS isn't particularly set up for any automatic gathering of inventory. However, you can manually import from a list from another database.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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lucasdgr
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Posts: 31
Joined: 24 Sep 2010, 14:16
Znuny Version: 2.4

Re: OTRS inventory

Post by lucasdgr »

Thanks for your suggestion.
I understand that OTRS isn't particularly set up for any automatic gathering of inventory.
But I need to load the inventory of many teams.

Sorry for my English
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
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