Hallo Guys,
i have a Problem with the Change Management. I u can help me.
My State Machine is
"pending approval"
"approved"
"in progress"
"pending approval" is my first State (requested is deleted).
So i have a change template "emergency" with the condition:
If
Change XXX Change Status is "pending approval"
Then
Change XXX Change Status set "approved"
Change XXX Change Status set "in progress"
So also i make a change from template and edit him, if i change testfields in them the conditions doesnt work. If i dont change any text in them only open -> save ... the condition works. That my problem because is must change textfields but then no condition works.
i hope anybody has an idea. ty
Change Conditions
Moderator: crythias