Reg : Agent Single Sign On Authentication

[nagesh_vnr]

Hi,

Can you help me in agent single sign on authentication. I am working on this since 10 days but I am not able to find the solution.

Problem: Agent Single Sign On Authentication?

My Hardware & Software Info..
Centos
Apache webserver

Error: Env Remote User returning null value. Can you tell which authentication module to use for agent sso. (On Apache Webserver)

[Wolfgangf]

You might want to use the LDAP Auth mechanism against a Windows Active directory (?)
there is a lot of how-to's in this forums (for example by myself)
For a starting point:
- look a the documentation http://doc.otrs.org/2.4/en/html/c1782.html
if you need help from there: let us know