Hi everybody!
I have done several modifications to have otrs layout the way I like.
I've done the update from 2.4.7 to 2.4.9 on my development server (on Debian, just copied the source to /opt/otrs), then dumped the old Kernel/Output/HTML to the new one, then imported my config file.
It seems to be working, but I don't know if that's the best way to preserve my changes.
¿Any better idea?
¿Am I doing completely worng?
I suspect there's an easier way...
Thanks in advance.
Updating to 2.4.9
Moderator: crythias
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Wolfgangf
- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: Updating to 2.4.9
sounds good to me
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: Updating to 2.4.9
Thank you!
Re: Updating to 2.4.9
I did this,
- Taken a backup of the current otrs setup using the backup.pl script
- Using rpm -U upgraded the otrs version 2.4.9
- used the restore.pl file to restore the configurations and db