Sorting Config Items in ITSM?

Praktikanten · Post by **Praktikanten** » 24 Aug 2010, 13:24

How do I sort my config items after name?
At the moment they sort by last changed, messing up the list beyond recognition.

Please help.

jojo · Post by **jojo** » 24 Aug 2010, 13:58

Not possible without change of the code of the templates

Praktikanten · Post by **Praktikanten** » 24 Aug 2010, 14:59

Thanks anyway

tedious1 · Post by **tedious1** » 09 Nov 2010, 22:22

jojo wrote:Not possible without change of the code of the templates

Which files would need to be changed? (And/Or which strings)

Wolfgangf · Post by **Wolfgangf** » 10 Nov 2010, 05:41

you should search the forum - there are solutions around
for example this one:
http://forums.otrs.org/viewtopic.php?f= ... rma#p22024
allthough in German you will figure out

tedious1 · Post by **tedious1** » 10 Nov 2010, 21:22

Wolfgangf wrote:you should search the forum - there are solutions around
for example this one:
http://forums.otrs.org/viewtopic.php?f= ... rma#p22024
allthough in German you will figure out

Thank you. That's how I found this one. :-)

I posted in that thread.

Edit:

The post helped, it works for me now. The solution is in this thread: http://forums.otrs.org/viewtopic.php?f=17&t=2486

On version 2.1.1 I found it on line 217, removed the code from 217-225, and added what chris17 provided.

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Sorting Config Items in ITSM?

Sorting Config Items in ITSM?

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