ITSM Configuration Management

Moderator: crythias

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peter_sk
Znuny newbie
Posts: 53
Joined: 10 Jun 2010, 09:27
Znuny Version: 2.4.7

ITSM Configuration Management

Post by peter_sk »

Hi!

We're using ITSM Configuration Management 2.0.3 on OTRS 2.4.7. We are storing info about hardware, software, contracts, etc in there.

Here is my question: how can I create reports on my CIs? I would like for example to have a list of CIs, with specific fields, that are important to me. There is no possibility to create a report in ITSM, or is it?

Thanks!

Peter
OTRS 2.4.7 with ITSM 2.0.3. running on Linux Fedora 12
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: ITSM Configuration Management

Post by Wolfgangf »

there are some reports in the stats package
another option is to use the Import/Export and export it to Excel
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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