Hi!
We're using ITSM Configuration Management 2.0.3 on OTRS 2.4.7. We are storing info about hardware, software, contracts, etc in there.
Here is my question: how can I create reports on my CIs? I would like for example to have a list of CIs, with specific fields, that are important to me. There is no possibility to create a report in ITSM, or is it?
Thanks!
Peter
ITSM Configuration Management
Moderator: crythias
ITSM Configuration Management
OTRS 2.4.7 with ITSM 2.0.3. running on Linux Fedora 12
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Re: ITSM Configuration Management
there are some reports in the stats package
another option is to use the Import/Export and export it to Excel
another option is to use the Import/Export and export it to Excel
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting