Updated from Ver 3 Beta 7 to Final Cannot Login

[craigbrandt]

Hi There,

I have upgraded my Centos 5.5 installation from Ver 3 beta 7 to Ver. 3.0.2 on my Centos 5.5 box. I however cannot type on the index.pl page! The username and password text boxes are greyed out.

The customer.pl page is working and showing the relevant calls etc.

Any help would be appreciated!

Regards,

Craif

[BIG_jan]

hi,
you have to change the file kernel\output\html\Standard\Login.dtl
delete the disabled="disabled" in line 145
delete readonly="readonly" in line 131,125

good luck and happy testing

[Mike_B]

hi,
you have to change the file kernel\output\html\Standard\Login.dtl
delete the disabled="disabled" in line 145
delete readonly="readonly" in line 131,125

No! You should really not do that.
The problem is that the javascript is not loaded on the front end.
You should run bin/otrs.RebuildConfig.pl from the command line to make sure the javascript loader configuration is correct.

--
Mike

[BIG_jan]

in my suggestion I deleted the block-function too.

but your way is much better an is working for me too!