hey forum,
i want to make a filter wich only gets the emails if the sender is a customer registered in the otrs system and send them to a queue "queueexample".
the filter must ignore the emails from any sender who isn't a customer.
anyone know how to do that?
Posmaster filter (SOLVED)
Moderator: crythias
Posmaster filter (SOLVED)
Last edited by qnetworks on 22 Nov 2010, 10:16, edited 1 time in total.
OTRS 3.0
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Re: Postmaster filter
http://forums.otrs.org/viewtopic.php?f=60&t=6586 Does this help? (line numbers may have changed). Also, you'll want to change your postmaster default queue, so there's no need to move them.
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Re: Posmaster filter (SOLVED)
Thanks crythias, it works, it gives an error when you try to fetch the emails, if the sender is not a customer.
OTRS 3.0