Software error

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donrtowery
Znuny newbie
Posts: 3
Joined: 18 Nov 2010, 23:44
Znuny Version: 3.0.1

Software error

Post by donrtowery »

getting this error when trying to access the menu options under FAQ, OTRS 3.0.1
Software error:
Can't locate object method "OptionStrgHashRef" via package "Kernel::Output::HTML::Layout" at /opt/otrs//Kernel/Modules/AgentFAQ.pm line 588.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

each link is the same error with a different line number. Any ideas how to fix this?
donrtowery
Znuny newbie
Posts: 3
Joined: 18 Nov 2010, 23:44
Znuny Version: 3.0.1

Re: Software error

Post by donrtowery »

This is what is in line 588 of AgentFAQ.pm

Code: Select all

        $Frontend{LanguageOption} = $Self->{LayoutObject}->OptionStrgHashRef(
            Data                => { $Self->{FAQObject}->LanguageList() },
            Name                => 'LanguageID',
            LanguageTranslation => 0,
            Selected            => $Self->{UserLanguage},
        );

jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Software error

Post by jojo »

FAQ is not ported for OTRS 3.0 yet. It will be available on 31-JAN-2011 Knowledge Base 2.0 aka FAQ
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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