Hello,
We have just recently started to use OTRS and I have got the pleasure to be
responsible.
I wonder if there is a way to put the 'type' field on the screen 'Compose
answer for ticket 99999', using SysConfig? Or does this require some sort
of programming?
Best regards
Robert W
'Type' on the screen?
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crythias
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Re: 'Type' on the screen?
This seems to be the best way so far.
http://forums.otrs.org/viewtopic.php?f= ... t=0#p25771
http://forums.otrs.org/viewtopic.php?f= ... t=0#p25771
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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