Upgrade from 3.0.2 to 3.0.3

[rlwoods]

Hi,

I am planning to upgrade to version 3.0.3 from 3.0.2. I have made some changes in the web pages in 3.0.2 to change some of the default language that is presented to users. For example, I have modified the wording presented to customers in CustomerTicketOverView.dtl to soften up the words.

When I upgrade to 3.0.3 these altered files will likely be stepped on and thus the wording will have to be modified each time an upgrade occurs. Has anyone come up with a simple way to manage this?

I have created a summary maintenance Word document that keeps track of the changes I made so I can redo them if needed, but I was wondering how others handle this? What files will NOT get overwritten by an upgrade?

I first thought that the Package Manager might provide updates but it appears that a full install is needed to upgrade an existing system. Is that the case?

Thanks so much.

[ITCAS]

If you download the SysConfig and upload it to the new version, all changes should be kept.

[Joool]

I have the same problem i have edited lots of Files in the Installation, most of them are in my Theme Folder and should hopefully not get lost. But I also edited some of the .pm files.
A step by step update from 3.0.2 to 3.0.3 would be greatly appreatiated.