change of link type

[leocertuche]

Hello there,

We were asked to change the names of the type of links available for linking two configuration items.

We went to the link_type table and changed the names but it was not reflected on the front end. Then we realized that the're also written on the following two files:
/opt/otrs/Kernel/Config/Files/ZZZAAuto.pm
/opt/otrs/Kernel/Config/Files/ITSMCore.xml

Even though I changed the following on each one, the new link type is not shown:

/opt/otrs/Kernel/Config/Files/ZZZAuto.pm :

Code: Select all

    $Self->{'LinkObject::PossibleLink'}->{'3202'} =  {
      'Object1' => 'ITSMConfigItem',
      'Object2' => 'ITSMConfigItem',
      'Type' => 'Ubicado en'
    };

/opt/otrs/Kernel/Config/Files/ITSMCore.xml :

Code: Select all

    <ConfigItem Name="LinkObject::PossibleLink###3202" Required="0" Valid="1">
            <Description Lang="en">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'DependsOn' link type.</Description>
            <Description Lang="de">Definiert, dass ein 'ITSMConfigItem'-Objekt mit dem Linktyp 'DependsOn' mit anderen 'ITSMConfigItem'-Objekten verlinkt werden kann.</Description>
            <Group>Framework</Group>
            <SubGroup>Core::LinkObject</SubGroup>
            <Setting>
                <Hash>
                    <Item Key="Object1">ITSMConfigItem</Item>
                    <Item Key="Object2">ITSMConfigItem</Item>
                    <Item Key="Type">Ubicado en</Item>
                </Hash>
            </Setting>
        </ConfigItem>

What else should be done to change those link types?

Any help is much appreciated.

Thanks,

[crythias]

If these exist in XML, they probably have an analog in SysConfig, which means that when updated, they might also update the database as well.