Hello,
is it possible to link ticket types to company?
thx
linking ticket types to company [solved]
Moderator: crythias
linking ticket types to company [solved]
Last edited by felix on 07 Dec 2010, 14:42, edited 1 time in total.
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crythias
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Re: linking ticket types to company
No, but Queues are eligible to be used for that purpose. If you use Queues for Categories of tickets, and Customer Groups for groups of Queues related to a company (actually, customers for a Customer Group), you might achieve what you want.
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Re: linking ticket types to company
ok thx, that is an option I will consider.
regards
regards