Error Fetch Email

[yuanyudistira]

Hi

Finally I got otrs installed successfully.

But I get error from cron :

Code: Select all

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Dec 14 16:20:02 2010

 Message: POP3: Auth for user support/mail2.investor.co.id failed!

 Traceback (6240):
   Module: Kernel::System::MailAccount:OP3::Fetch (v1.8) Line: 128
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
   Module: main::Fetch (v1.3) Line: 180
   Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

I am very sure that I put username and password correctly.
I test check email using default webmail, it works, why otrs failed to fetch email?

Yuan

[jojo]

what kind of mail server is this? what does the error log of the server show?

[yuanyudistira]

My POP3 require SSL on port 995, is it supported by otrs?

[jojo]

yes, switch this Mailbox to POP3s