Spell check not working

[appstester]

Hi. I am having a problem in getting the spell check to work in OTRS 2.4.7

When clicking the ABC button in a ticket, the spell check runs and my browser window displays a dialog showing 'Spell check complete: No misspelling found' despite the presence of several mispelled words.

I have checked the OTRS settings via our OTRS Web portal, and through Admin > Misc - SysConfig > Group Selection - Framework (392) > Core::SpellChecker, I have the following options set:

Code: Select all

SpellChecker: Yes
SpellCheckerBin: /usr/bin/ispell
SpellCheckerDictDefault: british]

I have checked that ispell is intalled (it is installed in /usr/bin), and is configured for the 'british' dictionary.

I have run two tests on our Ubuntu (10.04.1 LTS) server command line:

Code: Select all

echo "Hello just a tets" | ispell -a -d british

...and also...

Code: Select all

echo "Hello just a tets" | ispell -a

Both tests output the following (as expected):

Code: Select all

@(#) International Ispell Version 3.1.20 10/10/95
*
& tets 25 13: bets, gets, jets, lets, mets, nets, pets, sets, tats, teas, teats, tees, tens, tents, Tess, test, tests, Tet, Tet s, Tet-s, texts, tits, tots, vets, wets

Can anyone please provide any help or advise?

[ScottWood]

Did you ever fine an answer to your problem? I am trying to get mine going under a windows install.

[appstester]

No, I'm afraid not.

The workaround our team has adopted is to install Chrome as our browser for OTRS. Chrome has unbuilt interactive spellchecking and so addressed the problem in a round-about way.

[Daniel Obee]

Would have been my tipp too. The onboard spell checker of OTRS never reaches the quality of the standard built in browser spell checker.

Greets
Daniel