Write permission issue

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indaka
Znuny newbie
Posts: 8
Joined: 07 Dec 2010, 07:00
Znuny Version: 2.4
Location: Dubai - UAE
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Write permission issue

Post by indaka »

I'm on OTRS 2.4.9

I'm getting a error message when I select [ Package Manager ]

ERROR : Need write permission in OTRS home
Try $OTRS_HOME/bin/SetPermissions.pl !!!

My OS is Ubuntu and I tried with giving full permission to this folder as well
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Write permission issue

Post by Wolfgangf »

and did you run $OTRS_HOME/bin/SetPermissions.pl already?
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
indaka
Znuny newbie
Posts: 8
Joined: 07 Dec 2010, 07:00
Znuny Version: 2.4
Location: Dubai - UAE
Contact:

Re: Write permission issue

Post by indaka »

I have given the write permission for the HOME but still error was there finally managed with the bellow solution

Resolved with
setenforce 0
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