/usr/sbin/cron: Permission denied

[chewynet]

Got this after upgrading to OpenSuSE 11.3, so cron jobs were not running for otrs

Finally found the answer, where in 11.3 service accounts with a password hash of "!" cannot authenticate to the system properly. You need to change in /etc/shadow
otrs:!:14421:0:99999:7:::

to

otrs:*:14421:0:99999:7:::

Thought I'd share this, as it took me a few hours head scratching & googling.

[aos_otrs]

Thanks,

have had the same problems on Suse 11.3 .

[greky]

Hello! You are my hero! I searched few hours and now... it works. By the way: This change activates userlogins for this user.