Ok.. New issue,
I have an Exchange Online account. I can send SMTP emails fine.. I can also receive POP3S emails - BUT! OTRS is not deleting the emails it POPS from exchange.. IT leaves them then when it polls again, it creates a new ticket, all over again for the same emails.. never deleting the email it's pop'd..
Anyone have any idea's as to why? Is this an exchange setting? I thought clients determined if they left pop3 emails on the server...
OTRS not deleting mail from POP3S Exchange
Moderator: crythias
Re: OTRS not deleting mail from POP3S Exchange
Please have a look in the OTRS Log. It seems that the postmaster process dies because of an email (and so is not deleting already fetched mails)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com