CKEDITOR not defined in otrs 3.0.4

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darius1706
Znuny newbie
Posts: 2
Joined: 08 Jan 2011, 18:47
Znuny Version: 3.0.4

CKEDITOR not defined in otrs 3.0.4

Post by darius1706 »

Hi,

I have installed otrs 3.0.4 and when i try any action with ticket I got this message:

CKEDITOR is not defined

updateElement([object Object])@http://192.168.2.250/otrs-web/js/js-cac ... 71d.js:533
updateElement(0,[object HTMLTextAreaElement])@http://192.168.2.250/otrs-web/js/js-cac ... 71d.js:534
trigger([object Object],(function () {TargetNS.Init($(this));}),[object HTMLTextAreaElement])@http://192.168.2.250/otrs-web/js/js-cac ... 271d.js:51
trigger((function () {TargetNS.Init($(this));}))@http://192.168.2.250/otrs-web/js/js-cac ... 271d.js:51
updateElement()@http://192.168.2.250/otrs-web/js/js-cac ... 71d.js:534
(?)()@http://192.168.2.250/otrs/index.pl?Acti ... leID=1:284
Ready((function (j, s) {return new (b.fn.init)(j, s);}))@http://192.168.2.250/otrs-web/js/js-cac ... 71d.js:728
trigger()@http://192.168.2.250/otrs-web/js/js-cac ... 271d.js:51
trigger([object Event])@http://192.168.2.250/otrs-web/js/js-cac ... 271d.js:51

What I have wrong?

Radek
darius1706
Znuny newbie
Posts: 2
Joined: 08 Jan 2011, 18:47
Znuny Version: 3.0.4

Re: CKEDITOR not defined in otrs 3.0.4

Post by darius1706 »

Solved. I didnt know that there is .htaccess file in ckeditor directory. So I corrected AllowOverride value and problem with js message is over.

But, there is new problem. I dont see any area. In errorr log of apache I have this message:
[Sat Jan 08 18:33:34 2011] [error] [client 192.168.2.107] File does not exist: /usr/local/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-3.4.2/lang/cz.js, referer: http://192.168.2.250/otrs/index.pl?Acti ... rticleID=1

Interesting, why cz? Czech code is cs or locale is cs_CZ, but cz... When I copy language file of ckeditor to cz.js, errorr message is away but I still dont see any area to write.

Any ideas? :(
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