FAQ Issue in OTRS 3.0.4

prakashkupanda · Post by **prakashkupanda** » 11 Jan 2011, 13:23

Hi,
Each time i open a FAQ link, it displays the page cannot be displayed. After refreshing the page it is showing the link.
Please help me how to resolve this.

jojo · Post by **jojo** » 11 Jan 2011, 13:53

did you restart your webserver? Please keep in mind that FAQ is beta at the moment!

prakashkupanda · Post by **prakashkupanda** » 11 Jan 2011, 14:04

Yes, I restarted but giving same error. Might be because of the beta version

prakashkupanda · Post by **prakashkupanda** » 25 Jan 2011, 12:08

FAQ links are opening sometime and other time it is giving page cannot be displayed. Is there any solution for this ?

prakashkupanda · Post by **prakashkupanda** » 01 Apr 2011, 13:29

I removed FAQ and installed with FAQ 2.0.1 on OTRS 3.0.4. Again the issue is same. Sometime FAQ articles/subcategories are opening. Otherwise most of the time it is givining error "Internet Explorer cannot display the webpage". I tried with different machines and it is giving same error.

Anyone please help me out..

Thanks in advance.

Bordeaux182 · Post by **Bordeaux182** » 13 May 2011, 13:59

This seems to be a problem with Internet Explorer 8 and 9 as far as I can tell.

It happens almost every time with IE but so far it hasn't happened at all with Firefox.

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FAQ Issue in OTRS 3.0.4

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