Mouve OTRS windows server 2003 r2

[seb1207]

Helo all
I have a server Windows 2003 r2, with OTRS 3.0.4 and MySQL database, this server is for test and try some functionality about OTRS.
Today I want to install OTRS on another server to production, so I do this
1 On Test server
- Save the config.pm on a share folder
- Save MySQL database (mysqldump –uroot otrs > otrs_dump.sql) and save it on a share folder
- Save sysconfig by administration tools on OTRS, and copy it in share folder
2 on Production server (also windows 2003 r2)
- Install OTRS 3.0.4
- Don’t run the web installer after
- Create the database : mysql> create database otrs character set utf8;
- Allow privileges: mysql –uroot –e “grant all on otrs.* to ‘otrs@localhost’ identified by ‘test’” && mysql –uroot –e “flush privileges”
- Restore database: mysql –uroot otrs < otrs_dump.sql
- Copy the old config.pm (test server) to the production server
-
After I try to run OTRS to import my sysconfig and I have this error: Access denied for user 'otrs'@'localhost' (using password: YES)