Hello.
Is it possble to add costumer`s login, beside or instead of costumers id an name in the AgentTicketStatusView(small version)?
Thanks.
Customer`s login at AgentStatusView
Moderator: crythias
-
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Customer`s login at AgentStatusView
screen shot?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Re: Customer`s login at AgentStatusView
Thanks for contribution. Here is the screenshot. I`ve selected with red rectangle, the column where i want customer`s login to apear. Sorry for russian localization(In english, i guess, the column is called "client`s id".
In Frontend::Agent::TicketOverview, i`ve found the possibility to set client`s id and clients name, but still nothing about login.
http://img513.imageshack.us/img513/3995/screen001vc.jpg
In Frontend::Agent::TicketOverview, i`ve found the possibility to set client`s id and clients name, but still nothing about login.
http://img513.imageshack.us/img513/3995/screen001vc.jpg