Change Management Approval Process

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indaka
Znuny newbie
Posts: 8
Joined: 07 Dec 2010, 07:00
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Change Management Approval Process

Post by indaka »

I'm evaluating the change management functionality and found that the approval process of the change is not straight forward. Each Change request requires set of conditions to be created for state change. Is there any way to define first level, second level and cab approval done through a defined workflow.

Thanks
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Change Management Approval Process

Post by jojo »

You'll need three workorders for that. Each per approval.

The condition than could be that all 3 need to be successful to have the change approved
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