Hi
I am having issues where when I move a ticket from one que to another, the ticker user changes back to admin, how can I stop this?
How can I also make it so that when another user is locked to a ticket, as an admin, i can still make changes/reply to that ticket?
Thanks
Mod note: Normally, I wouldn't do this, but I spell-checked the title so searches against it will work
How to stop user change on queue move
Moderator: crythias
Re: How tos top user change on que move
The first one is because you set Ticket::EventModulePost###120-ForceOwnerResetOnMove on Core::Ticket
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com