Hi
Has anyone come up with a solution for usiong multiple secure SMTP gateways? As far as I am aware, OTRS 3 does not support multiple SMTP gateways out of the box?
I am looking to migrate all email across to Google Prem Apps...
Cheers
Multiple SMTP gateways with Googlemail
Moderator: crythias
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crythias
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Re: Multiple SMTP gateways with Googlemail
I was going to ask why you needed multiple SMTP gateways, but then I remembered a quirky thing where gmail seems to change your "from" or "reply to" to the gmail sender box you log into. Mitigation: in the send from gmail account settings (on mail.google.com), add the email addresses that you want to allow to send as.
No, it's not in OTRS to do that.
No, it's not in OTRS to do that.
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Re: Multiple SMTP gateways with Googlemail
Yes, it is a little bit frustrating with GoogleMail that you are not able to masquerade as different email addresses....
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crythias
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Re: Multiple SMTP gateways with Googlemail
Yes, but you can if you configure the account to do so.wicksy79 wrote:Yes, it is a little bit frustrating with GoogleMail that you are not able to masquerade as different email addresses....
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Re: Multiple SMTP gateways with Googlemail
Really?
I tried with a test url, where I configured exim4 with my googlemail details
I sent an email from info@example.com from OTRS using support@example.com's login details.
The recipient's email client showed the email address to be from info@example.com, but when responding to the email, it was delivered to support@example.com
Is there a way around this?
I tried with a test url, where I configured exim4 with my googlemail details
I sent an email from info@example.com from OTRS using support@example.com's login details.
The recipient's email client showed the email address to be from info@example.com, but when responding to the email, it was delivered to support@example.com
Is there a way around this?
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crythias
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Re: Multiple SMTP gateways with Googlemail
Did you go into the google account settings --> inside mail.google.com <-- and add that email address as a send from?
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Re: Multiple SMTP gateways with Googlemail
No, did not know that existed....
So I guess that once you validate an email address, Googlemail add's that email address to the accounts "white list" and will not modify the from address when trying to use an email address that does not match the main login account?
Problem solved
Cheers
So I guess that once you validate an email address, Googlemail add's that email address to the accounts "white list" and will not modify the from address when trying to use an email address that does not match the main login account?
Problem solved
Cheers