Solved: Asset Module

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RBehr
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Real Name: Rod Behr
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Solved: Asset Module

Post by RBehr »

Does OTRS have an asset module against which tickets can be associated?

I have searched the forums and found a few references to an asset module, but they were all in German.

An asset module - the ability to link tickets to an asset's history at the very least - is essential in our environment.

Many thanks
Last edited by RBehr on 28 Jan 2011, 13:38, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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jojo
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Re: Asset Module

Post by jojo »

Please have a look on OTRS ITSM and the included CMDB
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
Contact:
Contact RBehr

Re: Asset Module

Post by RBehr »

Very helpful. Thank you.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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