can i upgrade from 2.X to 3.o

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mritorto
Znuny newbie
Posts: 52
Joined: 13 Sep 2010, 20:39
Znuny Version: 2.4.7

can i upgrade from 2.X to 3.o

Post by mritorto »

guys

can i do a direct upgrade from otrs 2.3 AND OTRS ITSM 2.1 to the new beta 3.x versions?
ferrosti
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Znuny Version: 3.0
Location: Hamburg, Germany

Re: can i upgrade from 2.X to 3.o

Post by ferrosti »

UPGRADING is described in its so named file in OTRS root.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
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mritorto
Znuny newbie
Posts: 52
Joined: 13 Sep 2010, 20:39
Znuny Version: 2.4.7

Re: can i upgrade from 2.X to 3.o

Post by mritorto »

can I run more than one version on the same machine?
mritorto
Znuny newbie
Posts: 52
Joined: 13 Sep 2010, 20:39
Znuny Version: 2.4.7

Re: can i upgrade from 2.X to 3.o

Post by mritorto »

i was looking for a yes or no answer to speed things up
jojo
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Re: can i upgrade from 2.X to 3.o

Post by jojo »

it is possible, but only in CGI mode with some manual modifications...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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mritorto
Znuny newbie
Posts: 52
Joined: 13 Sep 2010, 20:39
Znuny Version: 2.4.7

Re: can i upgrade from 2.X to 3.o

Post by mritorto »

how do i do that
Mothra
Znuny expert
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Joined: 26 Oct 2010, 15:04
Znuny Version: 3.2.11

Re: can i upgrade from 2.X to 3.o

Post by Mothra »

mritorto wrote:how do i do that
I thought you were just looking for a "yes or no answer"?

;-)


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