[SOLVED] FAQ Module & Explorer 7

[lcappuccio]

Hello there,

We are conducting a pilot project to evaluate OTRS both as a issue tracking system and knowledge base for our customers, unfortunately most of our customers are still using IE7 and there are some issues with the FAQ module:

IE7:


IE8/Chrome/Firefox:


I've searched through the forums but could not find anything specific. this issue is only happening with the FAQ pages, all other OTRS functions are ok.

thanks for any help,
Leonardo

[lcappuccio]

Just for the records, I edited the following file:

Code: Select all

/opt/otrs/var/httpd/htdocs/skins/Customer/default/css/FAQ.Customer.Default.css

and commented line 99 as follows:

Code: Select all

 93 .WidgetSimple .Header {
 94     padding: 5px 8px 3px;
 95     color: #222;
 96     background: #A7AAAA url("../img/GradientSmall.png") repeat-x 0 0;
 97     border-bottom: 1px solid #D6D6D6;
 98     text-shadow: 0 1px 0 #FFF;
 99     /*position: relative;*/
100 }

This solved the rendering problem with IE7.