This happens only every once in a while and is not 100% reproducable.
The problem is limited to certain users, though these are running the same client confuguration as on my computer (patchlevels, etc.).
What happens is that they type something and a few typed letters are not shown in the editor. This does not happen everey time and is not related to user stupidity or mistyping!
All computers are running Windows XP and IE8 with latest patches.
Does anyone else experience this? I cannot find any hints when searching for jscript or ckeditor misbehaviors.
RichText Editor drops letters
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ferrosti
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RichText Editor drops letters
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IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems