Anyone know if Customers can see the link between child/parent tickets on their interface??
Is there anyway they could create / split tickets from their end?? I am guessing no but if they could at least see the link between Split tickets that would be great for us
Thanks for your inputs
Parent / Child Link
Moderator: crythias
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SLESSARD
- Znuny advanced
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- Joined: 12 Jan 2011, 22:35
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Parent / Child Link
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)