Hi
Just moved the database to a new server with new OTRS version, 2.4.6 -> 3.0
I've come so far in the installation & upgrade document to step no 8.
Updating the database running the • mysql -uroot otrs < DBUpdate-to-2.4.7.mysql.sql command and succeeded.
but when trying to migrate the database running the command 'perl DBUpdate-to-3.0.pl' fail with following error message
C:\ Progra~1\OTRS\mysql\scripts>perl DBUpdate-to-3.0.pl
Can't locate Kernel/config.pm in @INC (@INC contains: C:/Progra~1/OTRS/mysql/Kernel/cpan-lib C:/Progra~1/OTRS/mysql C:/Program Files/OTRS/StrawberryPerl/perl/site/lib C:/Program Files/OTRS/StrawberryPerl/perl/vendor/lib C:/Program Files/OTRS/StrawberryPerl/perl/lib .) at DBUpdate-to-3.0.pl line 37.
BEGIN failed --compilation aborted at DBUpdate-to-3.0.pl line 37.
I have no idea what this means. Anyone that can bring some clarity to this and how to solve it.
[SOLVED]Problem to migrate database
Moderator: crythias
[SOLVED]Problem to migrate database
Last edited by nlundell on 23 Feb 2011, 16:12, edited 1 time in total.
OTRS 3.0.5 - Windows Server 2003 - MySQL
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Re: Problem to migrate database
try running it from the otrs directory via command line
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Problem to migrate database
Hi
That also failed, same error message. I've even tried to copy config.pm to the same directory as I'm standing in but the same result.
Any other ideas ?
That also failed, same error message. I've even tried to copy config.pm to the same directory as I'm standing in but the same result.
Any other ideas ?
OTRS 3.0.5 - Windows Server 2003 - MySQL