Hello,
I'm using OTRS 3.0.5 and fetching the mails from a IMAP mail server from different mailboxes.
Now I have the need to fetch mails without attachments from some mailboxes.
e.g from mailbox otrs1@bla.com I need all atachments, but from mailbox otrs2.bla.com I doesn't want the attachments.
Any ideas are welcome.
OTRS 3.0.5 on CentOS 5.5 is used.
Best regards
Wolfgang
fetch mails without attachments
Moderator: crythias
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Re: fetch mails without attachments
The problem is that this requires fetching the mail and extracting attachments from its body.
In any ways you´d have to fetch the whole mail first, then analyze it and drop attachments. This would require a lot of reprogramming and I´d go for support by OTRS at this point.
In any ways you´d have to fetch the whole mail first, then analyze it and drop attachments. This would require a lot of reprogramming and I´d go for support by OTRS at this point.
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IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
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Re: fetch mails without attachments
http://stackoverflow.com/questions/3711 ... rom-emails might be helpful.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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