Is there a way to run a report to see how many tickets were closed by agents during a given time period.
Thanks!
Reporting help
Moderator: crythias
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- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: Reporting help
I would use a search form for that
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting