Import data from CSV file fails

[artur4]

Hi,

I'm new in OTRS and I'm trying to import data from CSV file (OCS inventory) via web interface. For this purpose I've updated fields on the template according to the CSV source. However the following error message appears in the log:

Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 12: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 11: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 10: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 9: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 8: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Can't import entity 7: Error when adding the new config item version.
Mon Feb 21 09:29:23 2011 error OTRS-CGI-10 Need DeplStateID!



Any help will be very appreciated.

Thank you very much,
Art

[jojo]

There is no or a mispelled Deployment State in your import file or in the import definition

[artur4]

Thank you very much. It worked.
Another question. Is there any way to prevent duplicated entries, based on some criteria, like name or serial number?
If an item exists, it should update existing entry rather then add another one.

Thanks you,