Set single customer in AgentTicketPhone page

Moderator: crythias

Locked
lucasdgr
Znuny newbie
Posts: 31
Joined: 24 Sep 2010, 14:16
Znuny Version: 2.4

Set single customer in AgentTicketPhone page

Post by lucasdgr »

I have only a single client on my system otrs.
I want when creating a ticket is set the "from (client)" field in AgentTicketPhone page. Marrow, which is loaded automatically and I have a single client.
In this way the agent has to setear the field.
Similarly to AgentTicketEmail.
is it possible?
please do it as I can?

thanks
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
Locked