hi all,
I am newbie of otrs, I need to know more detail the term of role?
I know group is for agent permission. Isin't role is same with group also agent set the permission?
but I duno what is the different between role and group?
can everyone help me ? need u guys help ?
role and group
Moderator: crythias
role and group
fedora 5.0, OTRS 3.0.6
Professional software engineer
Professional software engineer
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crythias
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Re: role and group
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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