Upgrading OTRS from 3.0.5 to 3.0.6 in UBUNTU environnement

[marouitaa1988]

Hello all,
I want to upgrade my OTRS from 3.0.5 to 3.0.6 in UBUNTU environnement kepping the DB.Can somebody help me on this plzz

[crythias]

Read the UPGRADING file in your OTRS directory.

Short summary: backup application and database
Stop services: cron, apache, postfix (?)
overwrite directory with source
setpermissions
possibly rebuild config
clear cache
restart services.

This is not intended to replace the documentation. Read it and do what it says.

[marouitaa1988]

Plz i need your help
I followed the instructions in the file UPGRADING
when I enter the ****.***. com / otrs / index.pl i have that :

Warning Novagas
Your browser is too old. OTRS runs on many browsers, thank you to update your browser to one of them. Thank you to refer to the documentation or ask your system administrator for more information.

How can i solve it??

[crythias]

Check your Apache logs.
http://forums.otrs.org/viewtopic.php?f=62&p=31497
http://forums.otrs.org/viewtopic.php?f=63&p=32389

Set Permissions <--

OTRS_DIR="/opt"
OTRS_NAME="otrs"
OTRS_USER="otrs"
OTRS_GROUP="otrs"
WEBSERVER_USER="www-data"
WEBSERVER_GROUP="www-data"
${OTRS_DIR}/${OTRS_NAME}/bin/otrs.SetPermissions.pl --otrs-user=${OTRS_USER} --otrs-group=${OTRS_GROUP} --web-user=${WEBSERVER_USER} --web-group=${WEBSERVER_GROUP} ${OTRS_DIR}/${OTRS_NAME}

[marouitaa1988]

Thank you IT WORKS