Exchange of the CKEditor and customize

[mahoe]

Hi

I have two problems with the CKEditor.

First I wanted to customize the toolbar of the CKEditor. In my opinion I followed the steps of the CKEditor manual http://docs.cksource.com/CKEditor_3.x/D ... de/Toolbar
My config.js file looks as follows:

Code: Select all

CKEDITOR.editorConfig = function( config )
{
    config.toolbar = 'MyToolbar';

    config.toolbar_MyToolbar =
    [
        ['Image','Flash','Table','HorizontalRule','Smiley','SpecialChar','PageBreak'],
        '/',
        ['Styles','Format'],
    ];

    CKEDITOR.replace( 'editor1',
    {
        toolbar : 'MyToolbar'
    });
};

Despite just a few toolbar buttons in the config file OTRS is still showing the whole standard toolbar.
Did I forget anything? Did I make a configuration error?


Second I wanted to exchange the CKEditor 3.4.2 with the newer version 3.5.2.
Therfore I downloaded the new version, copied it into the directory <OTRS_HOME>/var/httpd/htdocs/js/thirdparty/ and changed the rights for the otrs user.
Furthermore, I changed the sysconfig entry Frontend::RichTextPath of Framework -> Core::Web to "<OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor-3.5.2/"
Now the editor window disappeared (please find a screenshot attached).
Does anybody have an idea what I have done wrong?

Thanks in advance!
I appreciate any help.

Greetings
Markus

[crythias]

otrs/var/js/Core.UI.RichTextEditor.js ignores local config.js

Code: Select all

           customConfig: '', // avoid loading external config files

I see the 3.5.2 issue. There's a js error about init. I'd suggest a bug report on it.

[crythias]

here's what you need to do:

Code: Select all

cd /opt/otrs
mkdir var/httpd/htdocs/js/thirdparty/ckeditor-3.5.2/skins/default
cp -r var/httpd/htdocs/js/thirdparty/ckeditor-3.4.2/skins/default/* var/httpd/htdocs/js/thirdparty/ckeditor-3.5.2/skins/default/
mkdir var/httpd/htdocs/js/thirdparty/ckeditor-3.5.2/plugins/aspell
cp -r var/httpd/htdocs/js/thirdparty/ckeditor-3.4.2/plugins/aspell/* var/httpd/htdocs/js/thirdparty/ckeditor-3.5.2/plugins/aspell/

[mahoe]

Hi

Many thanks for your fast assistance.
With your instructions of the last post the exchange of the CKEditor worked perfectly.

Regarding the issue of ignoring the local config.js I will create a bug report.

Greetings
Markus