QueueView is sorting columns in reverse order

Moderator: crythias

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weatherbys
Znuny newbie
Posts: 10
Joined: 17 Jun 2010, 13:12
Znuny Version: 2.0.2

QueueView is sorting columns in reverse order

Post by weatherbys »

Hello.

I am running OTRS 3.0.6 with ITSM RC 1.

I have disabled all the default Priorities and set up my own (P1, P2, P3 etc). However, the QueueView does not sort them in the correct order of precedence even if I put numbers in front of the priorities (e.g. 1 P1, 2 P2, 3 P3 etc).

There doesn't seem to be anywhere in the Sysconfig where I can set the sort value to Up instead of Down.

Can anyone help?

Thanks.

Dan
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