Hello.
I am running OTRS 3.0.6 with ITSM RC 1.
I have disabled all the default Priorities and set up my own (P1, P2, P3 etc). However, the QueueView does not sort them in the correct order of precedence even if I put numbers in front of the priorities (e.g. 1 P1, 2 P2, 3 P3 etc).
There doesn't seem to be anywhere in the Sysconfig where I can set the sort value to Up instead of Down.
Can anyone help?
Thanks.
Dan
QueueView is sorting columns in reverse order
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