Internet Explorer cannot display the webpage UPDATED

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sindrej
Znuny newbie
Posts: 9
Joined: 11 Mar 2011, 11:24
Znuny Version: 3.0.6

Internet Explorer cannot display the webpage UPDATED

Post by sindrej »

I just installed OTRS 3.0.6 on Windows 2003 Server.

When I'm using Chrome everything works fine. But if I switch over to IE8 or IE9 i keep getting "Internet Explorer cannot display the webpage" when opening tickets.
Sometimes the ticket shows up, and sometimes i get the error. When I do get the error a simple refresh (F5) fixes the problem..

Have any of you had this problem?


Update:
I did som further testing and i seems that when I click on the TICKET# it fires two requests, if I click on any other column i onlt fires one.
OTRS3.PNG
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Version: 3.0.6
Running on: Windows 2003 Server with MySQL
sindrej
Znuny newbie
Posts: 9
Joined: 11 Mar 2011, 11:24
Znuny Version: 3.0.6

Re: Internet Explorer cannot display the webpage UPDATED

Post by sindrej »

A quick fix for the problem is to change the following line in AgentTicketOverviewSmall.dtl:

Code: Select all

<a href="$Env{"Baselink"}Action=AgentTicketZoom;TicketID=$LQData{"TicketID"}" title="$QData{"Title"}" class="MasterActionLink">$Data{"TicketNumber"}</a>
to

Code: Select all

<a href="$Env{"Baselink"}Action=AgentTicketZoom;TicketID=$LQData{"TicketID"}" title="$QData{"Title"}" class="MasterActionLink"></a>$Data{"TicketNumber"}
Version: 3.0.6
Running on: Windows 2003 Server with MySQL
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