how can I hide OTRS News for agents
Moderator: crythias
how can I hide OTRS News for agents
how can i hide News OTRS for agents plz in otrs 3.0.5
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crythias
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Re: how can I hide OTRS News for agents
topic moved because it didn't belong to the other thread.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: how can I hide OTRS News for agents
Hi
Yes I need to do for some agents,totally hide OTRS news in dashboard agent.
I could not find any solution for that yet.
Thanks in advance
Yes I need to do for some agents,totally hide OTRS news in dashboard agent.
I could not find any solution for that yet.
Thanks in advance
Re: how can I hide OTRS News for agents (SOLVED)
Hi
After some investigation on OTRS's setting, I found this option. You can disable OTRS news by disabling "System Setting" -> "Framework" -> "Frontend::Agent::Dashboard" -> "DashboardBackend###0410-RSS".
Good Luck
After some investigation on OTRS's setting, I found this option. You can disable OTRS news by disabling "System Setting" -> "Framework" -> "Frontend::Agent::Dashboard" -> "DashboardBackend###0410-RSS".
Good Luck