Create New Tickets with Generic Agent

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georgelazar
Znuny newbie
Posts: 20
Joined: 12 Oct 2010, 15:44
Znuny Version: 3.0.5

Create New Tickets with Generic Agent

Post by georgelazar »

Hi,

Is there a way to automatically create new tickets with specific subject/content in a specific queue using Generic Agent?
I'm using OTRS 3.0.5

Thanks,
George
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
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jojo
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Re: Create New Tickets with Generic Agent

Post by jojo »

No
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crythias
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Re: Create New Tickets with Generic Agent

Post by crythias »

http://forums.otrs.org/viewtopic.php?f=53&t=7237
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georgelazar
Znuny newbie
Posts: 20
Joined: 12 Oct 2010, 15:44
Znuny Version: 3.0.5

Re: Create New Tickets with Generic Agent

Post by georgelazar »

Interesting.. Thanks!
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
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