Error: Need SignatureID!

Moderator: crythias

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schristian
Znuny newbie
Posts: 2
Joined: 14 Mar 2011, 18:41
Znuny Version: 2.3

Error: Need SignatureID!

Post by schristian »

Hi there,

I'm attempting to re-name the queues in OTRS. I believe i'm using version 2.3?
Anyway, when i click "OK" to my changes, i get redirected to this error page:

Error: Need SignatureID!
Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Mon Mar 14 16:44:45 2011
Message: Need SignatureID!

Traceback (11918):
Module: Kernel::System::Queue::QueueUpdate (v1.74) Line: 950
Module: Kernel::Modules::AdminQueue::Run (v1.33) Line: 133
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
Module: (eval) (v1.81) Line: 204
Module: ModPerl::RegistryCooker::run (v1.81) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

Can anybody extend their knowledge of OTRS to me?

My point of altering the queues are to really alter the ticket type, such as "Change Request"; "Incident"; "Support"; "RFI" etc.

Thanks!
schristian
Znuny newbie
Posts: 2
Joined: 14 Mar 2011, 18:41
Znuny Version: 2.3

Re: Error: Need SignatureID!

Post by schristian »

Fixed this... There was no signature valid; Admin-> System-> Signatures
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