Package Manager does not load anymore

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ArielRauch
Znuny newbie
Posts: 40
Joined: 16 Mar 2011, 17:12
Znuny Version: 3.0.6

Package Manager does not load anymore

Post by ArielRauch »

Hi,
my package manager does not load anymore (see error message attached). Where can I look for error messages - in the system log there is nothing and in http log there is a segmentation fault

Please advce,

Thanks

Ariel
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OTRS:ITSM 3.0.6 on Centos 5.5 with MySQL database connected to an Active Directory for Agents.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Package Manager does not load anymore

Post by jojo »

Apache error log? But as it seems the apache crashed. So what changes did you made to OTRS?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
ArielRauch
Znuny newbie
Posts: 40
Joined: 16 Mar 2011, 17:12
Znuny Version: 3.0.6

Re: Package Manager does not load anymore

Post by ArielRauch »

same behavior with Support Assessment
OTRS:ITSM 3.0.6 on Centos 5.5 with MySQL database connected to an Active Directory for Agents.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Package Manager does not load anymore

Post by jojo »

what did you change/configured shortly before this error happened?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
ArielRauch
Znuny newbie
Posts: 40
Joined: 16 Mar 2011, 17:12
Znuny Version: 3.0.6

Re: Package Manager does not load anymore

Post by ArielRauch »

if I only would remember:)

Any ideas where and what to look for
OTRS:ITSM 3.0.6 on Centos 5.5 with MySQL database connected to an Active Directory for Agents.
ArielRauch
Znuny newbie
Posts: 40
Joined: 16 Mar 2011, 17:12
Znuny Version: 3.0.6

Re: Package Manager does not load anymore

Post by ArielRauch »

I have some problems with mysql dependencies but everything else is working fine.
OTRS:ITSM 3.0.6 on Centos 5.5 with MySQL database connected to an Active Directory for Agents.
ArielRauch
Znuny newbie
Posts: 40
Joined: 16 Mar 2011, 17:12
Znuny Version: 3.0.6

Re: Package Manager does not load anymore

Post by ArielRauch »

I think the problem was the unintentioned intervention of SELinux:(

I disabled it - but because of several other changes I had to reinstall.

Now it works again:)
OTRS:ITSM 3.0.6 on Centos 5.5 with MySQL database connected to an Active Directory for Agents.
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