Hi Community,
Can I import the service items from csv file ? Because of I have many service item in my firm so I don't want to add service items by manually.
Therefore how I can solve this problem ?
Best Regards,
Ponomy
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Can I import service item from csv file ?
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Wolfgangf
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Re: Can I import service item from csv file ?
yep - you have to install the import/export module from ITSM and then you are able to
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: Can I import service item from csv file ?
How we can import ? Please give me a little for me